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Call DNA: A Picture is Worth a Thousand Calls

By Jason Flaks, Principal Program Manager This month we announced Call DNA, a new technology aimed at solving two challenges: First, what determines a high quality call? And second, once we know what high quality calls look like, how can we drive

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Posted in Technology

Call DNA & Dynamic Tracking

By Tim Graber, Senior Director, Product & Engineering At Marchex, first and foremost we are focused on our customers. Part of my job is to dig into customer needs, and find pain points or missing pieces, so that we can

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Posted in Performance Advertising, Technology

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