By Jeff Braislin, Senior Product Marketing Manager, Marchex Call Analytics
One of the things that make Marchex unique as a public company is that we promote a highly entrepreneurial culture.
Here, individual product groups operate as if they were their own independent business. That’s especially true of our Marchex Call Analytics team. This product forms the spine of our company; it powers everything we do.
In this video, Senior Account Manager James Davidson gives us a look inside this “business within a business” to introduce the people and office that make Marchex Call Analytics work so well.
I’ve seen firsthand how the Marchex approach leads to a feeling of greater responsibility among coworkers. And when you have that, you get high levels of initiative, rapid decision-making and problem solving – exactly the conditions that create the best experience for our customers.